This seminar is part of the Lean SENIOR study beginning in June 2021

  • We have prepared a practical seminar on the most common causes of complaints - how to grasp and solve them in the company
  • Experience and compare a comprehensive Total Quality Management system with your procedures

Objectives of the seminar Quality management TQM
▶ Discussion of the impact of Covid-19 on Quality Management and current trends
▶ Define TQM, its meaning, philosophy - group discussion
▶ Familiarize yourself with the seven basic and eight new quality tools
▶ Apply TQM audit by setting the mirror with the TQM model
▶ Try to solve process or product quality problems (structured solution)
▶ Check the acquired knowledge with practical examples

LA presentation in the form of a video here. 

More information about Lean Academy here.

More information about the TQM Quality Management seminar here.

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